The main purpose of this study is to assess the influence of employee retention strategies on retention rates at Sumbawanga District Council, a peripheral area in Tanzania. The study focused on three specific objectives: ...

This study investigates the factors influencing the growth of Micro and Small Enterprises (MSEs) in the metal works sector of Arusha City, Tanzania. Adopting a mixed-methods approach, both quantitative data through structured ...

The study analyzes the role of commercial banks by using key strategies of investment advice, customer segmentation and product diversification to promote financial inclusion and deepen Tanzania's financial systems. Financial ...

This study aims to analyze the influence of alternative delivery channels on customer satisfaction at Exim Bank Arusha, addressing the knowledge gap in understanding how digital banking innovations impact customer experiences ...

The aim of the study is to assess the influence of Non-monetary Rewards on Employee Performance in Private Sector Organizations in Tanzania. A Case of Gold Crest Hotel in Arusha. More specifically on to examine the effects ...

Airports play an important role in connecting regions and facilitating global travel. The flying sector holds a dominant role in the economic development of nations, facilitating the movement of people and goods across ...

This study investigates the impact of Human Resource Information Systems (HRIS), Employee Self-Service (ESS), and Manager Self-Service (MSS) systems on organizational performance at the Regional Commissioner’s (RC) Office. ...

The aim of this study was to examine the impact of leadership on the use of Information Technology in marketing financial services, with a focus on NMB Plc in the Tabora region, Tanzania. Guided by transformative ...

This study investigates the effects of leadership styles on enhancing good governance within the Mwanza City Council in Tanzania. Good governance, characterized by principles such as accountability, transparency, ...

In Tanzania, many people complain about the quality of customer service representatives, facilities, procedure or policies and the general atmosphere of TANESCO institutions. In addition, the delivery of service by ...