Organization Preparedness for the Future of Jobs:

Abstract

Technological innovations and advancements have become one of major game changer at work place and financial sector in particular. Employees have no option left rather than fit into the demands of technology or else would lose their jobs. The study aimed at achieving an objective which includes an assessment of organizational readiness to cope with technological changes in the job market. The study used a descriptive case study design and employed mixed method approach. The study involved 44 respondents who are employees in NMB PLC Bank branches in Arusha City. Quantitative data were collected through questionnaire and interview guide was deployed to collect qualitative data. Cross tabulation with chi square test were engaged in quantitative data analysis and content analysis was deployed for qualitative data analysis. Findings showed that respondents were aware of technological changes taking place in the banking sector, but NMB PLC was not ready to cope with technological changes among staff. Also, the findings showed that NMB PLC did not prepare employees for advanced work automation. Consequently, it is concluded that although the NMB PLC was aware of the technological changes that could affect the future jobs for its employees, the bank had not taken serious measures to establish coping mechanisms. It is also concluded that, although the employees were aware of innovations changes that are brought by adoption of technology, they had not taken any serious initiatives meant to sustainably maintain their career. It is thus recommended that NMB PLC should introduce measures that would prepare the employees better to adopt new technologies, train employees on how to use new technologies to assure them employability in the future and harness better working environment which incorporate work-life balance. The employees should seek ways to prepare themselves for future jobs given the fast changing nature of technology