Factors Influencing Employees’ Turnover in Hospitals

Abstract

This study sought to examine factors influencing employees’ turnover in hospitals, A Case of Selected Hospitals in Meru District. Specifically, this study assessed causes attributed to employees’ turnover in selected hospitals; determine effects occurred due to employees’ turnover in selected hospitals in Meru District and sought to propose measures for reducing employees’ turnover in selected hospitals. The target population of the study was employees from hospitals found in Meru District. The study employed simple random sampling technique and coming up with a sample size of 81 respondents. The primary data collection method was used in collecting information through use of a questionnaire. The collected data was analyzed using descriptive statistics with aid of SPSS version 25. Study findings unveiled that the causes that could contribute to employees turnover includes unmet expectations, limited or no opportunities for advancement, poor relations with supervisors and inadequate training opportunities. Findings indicated increased workload, cost of recruitment, loss of experienced workers or experts and workforce shortages as effect of employees’ turnover in the selected hospitals. Also, study findings depicted that effective selection of staff, job security and better training and development opportunities reduces employees’ turnover. Moreover, findings unveiled that good relations with supervisors, better benefits and better pay, better job duties and better working environment reduces employees’ turnover.The study recommends that study on types of employee turnover and their effect on competitive advantage should be conducted on health institutions.