Effect of employees’ Non-Monetary Motivational Factors on Job Performance in Public Institutions

Abstract

The study was carried out to examine the effect of employees’ nonmonetary motivational factors on job performance in Arusha City Council. More specifically, it assessed the effect of recognition and reward programs on job performance, investigated the effects of job security on job performance and determined the effects of training on job performance at Arusha City Council. This study used quantitative approach and researcher descriptive survey design was used as research design. The type of data collected was primary data and the collection tool was a self-administered questionnaire given to selected sample respondents from Arusha City Council. Data was analysed and presented in tables and figures with the help of descriptive analysis under SPSS version 25. The findings revealed positive relationship between Recognition and Rewards and Job Performance (r =0.217, N=78). The findings showed positive relationship between Job Security and Job Performance (r = 0.348, N=78). Also, the study unveiled that there is significant relationship between Training and Job Performance (r =.640, N=78). This study recommends that Tanzania's government formulate labour policies to ensure that employees in the organizations for which they are working are treated with utmost importance and to address their requirements not only for money, but also non-monetary by their organizations, which recognize them and allow their autonomy