Abstract:
The study was carried out to examine the effect of employees’ nonmonetary motivational factors
on job performance in Arusha City Council. More specifically, it assessed the effect of
recognition and reward programs on job performance, investigated the effects of job security on
job performance and determined the effects of training on job performance at Arusha City
Council. This study used quantitative approach and researcher descriptive survey design was
used as research design. The type of data collected was primary data and the collection tool
was a self-administered questionnaire given to selected sample respondents from Arusha City
Council. Data was analysed and presented in tables and figures with the help of descriptive
analysis under SPSS version 25. The findings revealed positive relationship between
Recognition and Rewards and Job Performance (r =0.217, N=78). The findings showed positive
relationship between Job Security and Job Performance (r = 0.348, N=78). Also, the study
unveiled that there is significant relationship between Training and Job Performance (r =.640,
N=78). This study recommends that Tanzania's government formulate labour policies to ensure
that employees in the organizations for which they are working are treated with utmost
importance and to address their requirements not only for money, but also non-monetary by
their organizations, which recognize them and allow their autonomy
