Role of E-Border Management Systems in Improving Security in Tanzania

Abstract

The purpose of this study is to assess the role of e-border management systems in improving security in Tanzania, specifically at the Immigration Department in Namanga One Stop Border Post (OSBP). The study highlighting challenges such as inadequate training and system usability that hinder operational efficiency. The specific objectives include identifying the types of e-border management systems utilized, examining their impact on border security, and determining the challenges faced by the Immigration Department in implementing these systems. A mixed-methods approach was adopted, employing qualitative and quantitative methodologies. The sample size consisted of 25 immigration officers, with 15 respondents surveyed using questionnaires and 10 selected for semi-structured interviews. The findings reveal three main types of e-border management systems in use: automated verification systems, biometric systems, and integrated data systems, each contributing positively to border security. The study indicates a significant correlation between the effective application of these systems and the enhancement of border security measures. Challenges identified include inadequate training and navigation difficulties with the systems, impacting overall operational efficiency. In conclusion, while e-border management systems significantly enhance Tanzania's border security framework, addressing usability and training challenges is essential for maximizing their effectiveness. Recommendations include implementing comprehensive training programs, fostering a user-centered design approach to technology, and encouraging regular feedback from users to inform decisions on upgrades and policy amendments. This study contributes to the body of knowledge on border management in developing contexts and offers practical insights for improving security operations in Tanzania.