| dc.description.abstract |
Value added tax (VAT) systems present both significant challenges for implementation
and compliance, as well as opportunities to enhance revenue collection and economic
efficiency for governments. In regard to the foregoing provision, the current study
assessed challenges and opportunities of value added tax performance in Tanzania. A case
of Kinondoni tax region. The study therefore incorporated the following objectives; to
find out key challenges facing VAT administration, to examine VAT policies in
addressing challenges and to determine effectiveness of VAT administration in tax
performance in Kinondoni tax region. The study used mixed research approach by
incorporating both qualitative and quantitative approaches. Sample size of 195
respondents, including registered taxpayers as well as TRA employees were obtained
from Kinondoni tax region. Data was collected through interviews and questionnaires,
whereas, analysis of data encompassed both thematic analysis for qualitative data and
statistical analysis for quantitative data. The study findings revealed that key challenges
facing VAT administration and possible opportunities included; tax compliance burden,
professional dependency and social influences and peer pressure among others. Also, the
study established that the effectiveness of VAT administration was positively but
insignificantly correlated with VAT performance. Conversely, the results showed a
negative but also insignificant association between VAT policies and regulations and
VAT performance, which denotes that there is a strong relationship between independent
variables (policies and regulations and effectiveness of VAT administration) and the
dependent variable (VAT performance). From the study findings, it is recommended that
policy makers should invest in advanced technological solutions. This could include the
implementation of a comprehensive digital tax management system that allows for online
registration, filing, and payment of VAT |
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