Abstract:
The study assessed the factors Affecting Contract Management for procurement of services in
Public Sector. A case of Tanzania National Roads Agency (TANROADS) In Arusha Region. The
study aimed at achieving the following objectives, to establish the relationship between staff
competency and contract management for procurement of services at TANROADS Arusha, to
determine how technology adoption affect contract management for procurement of services
TANROADS Arusha, and to examine the extent at which budgetary allocation affects effective
contract management for procurement of services at TANROADS Arusha. The study used two
theories including Agency Theory and Technology Acceptance Model (TAM). This study employs
descriptive research design. Data were collected from 92 respondents. The study also used both
primary and secondary data to gather information from the respondents. Quantitative data were
analyzed using descriptive statistics such as frequencies and percentages. Qualitative data were
analyzed using content analysis. From the above discussion, it can be deduced that Staff
Competency had an influence on Contract Management. The study concludes that applying digital
technologies to the procurement function will enable strategic sourcing to become more predictive,
transactional procurement to become more automated, supplier management to become more
proactive, and procurement operations to become more intelligent. In the last objective, the study
concluded budgetary allocations affects effective contract management for procurement of service.
This was witnessed through timelines, which management commitment and fund allocated. It is
recommended that regular training on procurement contract management to the public staff to
improve procurement performance. The study recommended that TANROADS officials should
emphasis the use of computerization of contract management activities, use of procurement
software and use of internet connections for the communication and collaboration with contractors
so as to enhance better contract management.
