The Impact of Application of Electronic Procurement In Organizational Performance:

Abstract

The study assessed the impact of application of e-procurement in organizational performance. This study employs descriptive research design. Specific objectives were three; To determine the employee competence in e-procurement application towards organization performance. Second objective was to identify tools used in e-procurement application towards organization performance. And last one was to examine management commitment in using e-procurement towards organization performance. The study were guided by E-technology perspective theory, Technology Acceptance Model and E-procurement performance measurement model. The targeted population was 415 and data were collected from 74 respondents. The study also used both primary and secondary data to gather information from the respondents. Quantitative data were analyzed using descriptive statistics that is frequencies, percentages, mean and standard deviation. Qualitative data were analyzed using content analysis. The study findings concluded that respondents had different opinion about the employee competence in e- procurement application towards organization performance. The study concluded that respondents had different opinion about the tools used in e-procurement application towards organization performance. Specifically, respondents agreed that Internet bundles are the tools used in e-procurement application towards organization performance. In the last objective, the study concluded that agreed that management commitment in using e-procurement towards organization Performance, this was evidence through assist employee to attend the training. Most respondents believed that management is dedicated to e-procurement deployment, which explains this result. The study recommends that public procurement entities should ensure that ICT facilities are reliable such as computers and network coverage, and there is ICT security. This will help e-procurement systems to run efficiently, the study recommends that public procurement entities need to design training and other educational programs that motivate individual staff to adopt and use the e-procurement system. The government should update the current ICT policy so as to enhance and address the e-procurement challenges that have been experienced in public offices. Also, the study recommends areas for further research as to identify important criteria for implementation of e-procurement in private sectors in Tanzania.