The influence of Non-monetary Rewards on Employee Performance in Private Sector Organizations in Tanzania: A Case of Gold Crest Hotel in Arusha

Abstract

The aim of the study is to assess the influence of Non-monetary Rewards on Employee Performance in Private Sector Organizations in Tanzania. A Case of Gold Crest Hotel in Arusha. More specifically on to examine the effects of non-monetary rewards on employee’s performance. In this study Alderfer’s ERG Theory and Vroom's Expectancy Theory were selected as the guiding theory because the two factors relate directly to intrinsic and extrinsic factors The study employed the case study design, with 67 respondents obtained through purposive which dealt with a total of the whole population of 67 respondents. In conducting this study, researcher employed mixed approach of research. The researcher employed various methodologies such as questionnaires, interviews, and documentary reviews to collect the required data. Both qualitative and quantitative data have been analyzed by using some devices such as tables, numbers and percentages. Therefore, the study recommends that the Gold Crest Hotel should put more emphasis, consideration and formulate clear policies and plans on non-monetary rewards such as career development, promotion and employee recognition from which it can results in greater employee performance and further employee productivity and commitment. Conclusively the findings of the study revealed that, there is a significant and positive relationship between non-monetary rewards with employee performance in both public and private sectors organizations.