Assessing the Efficiency of Water Supply Systems in Tanzania Local Authorities

Abstract

The purpose of this study was to assess the efficiency of water supply for small water supply systems in Tanzania. The study adopted a cross-sectional research design and a quantitative research approach. Non-probability purposive sampling was used, and a sample of 76 respondents was the base of the study. The data used was collected through closed-ended questionnaires as well as secondary data. The data was analysed using Stata version 15. The coefficients of the Ordinary Least Squares (OLS) regression model were generated. The analysis shows that training has a positive impact on water supply efficiency. Financing also demonstrated a positive influence on water supply efficiency. Ownership, on the other hand, had a negative impact on water supply efficiency but was statistically insignificant. Training improves water supply efficiency, operational performance, technology use, sustainability, customer satisfaction, economic benefits, and workforce resilience, all of which necessitate continuous investment in water utilities. Adequate funding supports operational improvements, economic benefits, and innovation while also ensuring reliable service delivery and positive community impact. Continuous investment in financing mechanisms is crucial for achieving an efficient and reliable water supply. As a result, the study recommends that the utility entity should develop integrated plans that align training programmes with financial investments. Make sure to secure adequate funding for training initiatives and factor in the need for skilled personnel in investment decisions. Create synergy between training outcomes and financial goals, such as improving efficiency to reduce operational costs. The study focused on the Babati district and suggests future research on other districts in Tanzania.