Abstract:
The purpose of this study was to assess the efficiency of water supply for small water
supply systems in Tanzania. The study adopted a cross-sectional research design and
a quantitative research approach. Non-probability purposive sampling was used, and
a sample of 76 respondents was the base of the study. The data used was collected
through closed-ended questionnaires as well as secondary data. The data was analysed
using Stata version 15. The coefficients of the Ordinary Least Squares (OLS)
regression model were generated. The analysis shows that training has a positive
impact on water supply efficiency. Financing also demonstrated a positive influence
on water supply efficiency. Ownership, on the other hand, had a negative impact on
water supply efficiency but was statistically insignificant. Training improves water
supply efficiency, operational performance, technology use, sustainability, customer
satisfaction, economic benefits, and workforce resilience, all of which necessitate
continuous investment in water utilities. Adequate funding supports operational
improvements, economic benefits, and innovation while also ensuring reliable service
delivery and positive community impact. Continuous investment in financing
mechanisms is crucial for achieving an efficient and reliable water supply. As a result,
the study recommends that the utility entity should develop integrated plans that align
training programmes with financial investments. Make sure to secure adequate
funding for training initiatives and factor in the need for skilled personnel in
investment decisions. Create synergy between training outcomes and financial goals,
such as improving efficiency to reduce operational costs. The study focused on the
Babati district and suggests future research on other districts in Tanzania.
