Efficacy of Cloud Computing Services on Public Service Delivery

Abstract

ek`tid tvi1)Putio9 a totlinoloo tlmt vnablcs btiliiiessos to actwi cornPutino r"l'oulto snob se'rve'r;', 1401dkie\,1,1thoInternet ,r in:mution 101 '1 vmlotY cat in Poitont publio soivicos, tho Ministry ofInternal Marrs ho:: mo•t certainly implemontod cloud computing to improvo its oporations, efficiency, and deliver t"tt'r sm"\t' to citi:ons, (loud 11,1;;∎ 1101\11IIIpopulmityduotoitspionlisotoimprove the efficiency, scal,ibilitv, and cost-ellectiveness of numerous industries, However, its specific impact on public service delivery in Ton:on id this received little attention, 1 he study will look at how the Ministry of Internal Affairs has adopted cloud computing services and how this technological shift has affected service delivery, security, and general efficiency. This ‘N;ill be achieved by establishing the level of cloud computing adoption by the Ministry of Internal Affairs. The study also assessed the benefits and challenges of cloud computing services. The research employed a mixed-methodology resemble technique, as this section has established. Hence, themes, tables, and graphs are used to convey the study's findings, Interviews and questionnaires were utilized to gather the data for the study. SPSS software was used to evaluate the data. Thematic analysis eras used for the