Abstract:
The study investigated the contribution of trade unions in promoting employment satisfaction among
workers in Tanzania, with a focus on the PSSSF office In Dodoma, A mixed research approach was
employed, integrating both qualitative and quantitative methods to gain a comprehensive
understanding of the research question. The sample size for this study was 98 participants, selected
using purposive and simple random sampling techniques. Primary data was collected through
structured questionnaires administered to 88 workers, and in-depth interviews were conducted with
ten (10) management personnel. Data was analyzed using descriptive statistics and multiple linear
regression (quantitative), as well as content analysis for qualitative data. The study's main findings
revealed that collective bargaining, legal support, advocacy, and employee representation play
significant roles in enhancing employment satisfaction among workers at the PSSSF office in
Dodoma, Tanzania. Quantitative and qualitative data analyses indicated a positive correlation
between these factors and job satisfaction, with clear communication, trust-building, and timely
issue resolution emerging as critical aspects, To further improve employment satisfaction, it is
recommended that PSSSF management prioritize transparent and inclusive collective bargaining
practices, enhance legal support and protections for employees, actively engage in advocacy efforts, andpromotetheestablishment of effectiveemployee representationstructures. Keywords: trade unions, employment satisfaction, PSSSF, collective bargaining, legal support, advocacy, employee representation
