Abstract:
The study aimed to assess factors that affect the sustainability of rural water supply programs
in Nduruma ward in Arusha District, Tanzania. Specifically, the study sought to identify the
current maintenance practices of the Nduruma water project system in Arusha, determine the
extent to which technology influences the sustainability of Nduruma water projects and to
assess the extent to which the Nduruma community is participating in ensuring the
sustainability of water systems in Arusha. The study adopted a cross section research design
and had a sample of 55 respondents comprising 50 households and 5 officers from RUWASA. Both qualitative and quantitative data were collected by using questionnaire and interview
method. The data were analyzed using descriptive and thematic analysis. The findings of this
study highlight the importance of maintenance practices, technology utilization, and
community participation in ensuring the sustainability of rural water supply programs in
Nduruma ward. The study reveals that while maintenance activities are generally consistent,
challenges exist in sourcing spare parts and implementing remote monitoring systems. The
limitations of the gravity water pump system and the need for modernized bill payment
methods have also been identified. Community involvement positively impacts water
availability and satisfaction, emphasizing its significance. The conclusions suggest that
addressing spare parts availability, infrastructure upgrades, community engagement, and
digitalpaymentsolutionsarecriticalforenhancingsustainability.Therefore,itisrecommended
to improve spare parts sourcing, implement remote monitoring, upgrade infrastructure, encourage community participation, and adopt modern payment systems. These
recommendations provide essential guidance for ensuring sustainable and equitable a
