Abstract:
The general objective of this study was to assess the impact of servant leadership style at
prison force in Kilimanjaro Region in Tanzania. The specific objectives of study included to
determine the perceptions of correctional officers about the extent of application servant
leadership at prison force in Kilimanjaro Region in Tanzania, to examine the impact of servant
leadership style on the organizational performance at prison force in Kilimanjaro Region in
Tanzania and to identify challenges that constraint effective application of servant leadership
at prison force in Kilimanjaro Region in Tanzania. The study applied quantitative research
approach with predictive-correction research design. The study was based on sample of 109
respondents that were correctional officers. Data were gathered using survey with the aid of a
structured questionnaire. Data were analyzed through descriptive and regression statistics
with the aid of SPSS. The study findings showed application of servant leadership style in
terms of demonstrating servant leadership behaviors, demonstrating awareness, empathy and
emotional healing towards correctional officers. The study also found that most of the
surveyed correctional officers affirmed that servant leadership style has a potential impact of
organizational performance in terms of enhancing employee productivity (M4.22), employee
engagement and satisfaction (M= 4.11), employee morale (M= 4.02), reducing employee
turnover (M= 3.97), enhancing employee mental health (M= 3.89), and enhancing
collaboration between leaders and subordinates (M= 3.63). Moreover, the study identified six
most challenges which included pressure from higher authorities (M.= 4.46), difficulties to
balance priorities (M. 4.40), personal bias among leaders
ledchallengesweretimeconstraints(M=
(M= 4.23), rigid culture (M 3.89), insufficient leadership
training (M= 3.80). The least ci
3.67), and insufficient transparency OA' force inKilimanjaro
rformance at prison forc
2,51).Thestudyconcludesthat servantleadership
style has a potential impact on organizational pe
