Abstract:
This study explored the complex landscape of merging pension funds in Tanzania, with a specific
focus on the Public Service Social Security Fund (PSSSF). Three research objectives guided this
study whereby an examination of institutional structures governing merged pension funds, an
exploration of the impact of governance practices on service delivery, and an identification of
challenges associated with the merging process were done. Employing a mixed-methods approach,
data collection involved interviews with PSSSF managerial staff, questionnaires administered to
non-managerial staff, and a thorough documentary review of post-merger evaluation reports. The
findings from this comprehensive investigation revealed a centralized governance structure post merger, characterized by a hierarchical framework and well-defined committees. This structure
strategically streamlined decision-making processes, fostering efficiency and specialization.
Additionally, the study illuminated the significant impact of governance practices on service delivery
within pension funds, with clear correlations established. However, challenges were identified,
including data integration complexities and stakeholder resistance, underscoring the multifaceted
nature of merging pension funds. The study concluded that, while the merging of pension funds in
Tanzania, particularly within the Public Service Social Security Fund, has led to a centralized and
efficient governance structure with a positive impact on service delivery, it is not without challenges,
emphasizing the need for targeted interventions and continuous improvement in the post-merger
landscape The study recommended for the refining governance frameworks to address challenges
identified and optimizing stakeholder engagement strategies. The study contributes to academic
understanding by providing insights into the dynamics of merged pension funds and offers practical
implications for policymakers and practitioners in the field of social security in Tanzania.
