Abstract:
This study sought to assess the impact of e-procurement on the procurement performance at
TANESCO HQ Dar es Salaam. Specifically, this study aimed to assess the effect of e-tendering, e
awarding, e-ordering and e-invoicing on procurement performance. Technological acceptance
model and the principal-agency theory were employed in this study. The study was conducted at
TANESCO as one of the public organizations. A descriptive research design was used. The
population of the study comprised of 90 TANESCO employees of the finance and procurement staff
where 73 of them were purposely sampled. The study employed questionnaire as a data collection
tool and the analysis of the collected data was done through descriptive and multiple linear
regression analysis. The study found that e-tendering have a significant improvements in the speed
and efficiency of the procurement process, reduced administrative burden, and enhanced
transparency. In this study, e-awarding demonstrated positive outcomes in consistency, reliability
in vendor selection, and improvements in contract compliance, while reduced time requirements for
awarding contracts showed statistical significance. Also, e-ordering unveiled positive effects on
reducing processing times, improving accuracy, enhancing communication with suppliers, and
increasing stakeholder satisfaction. For e-invoicing, the study found substantial improvements in
reducing errors, expediting payments, increasing transparency, and improving overall financial
management. The regression model exhibits a strong explanatory capacity for procurement
performance at TANESCO, as indicated by a high correlation coefficient of 0.877. The study advises
TANESCO to enhance electronic processes, focusing on streamlined administration and increased
transparency. It also suggests future research to explore integrating sustainability practices into
electronic systems for socially and environmentally compliant procurement.
