Abstract:
This study investigates the impact of the buyer-supplier relationship on procurement
performance at TANESCO-Arusha Region, The general objective of the study is to assess
the effect of buyer-supplier relationship on procurement performance at TANESCO-Arusha
Region, to determine the effect buyer-supplier communication on performance of
procurement function in TANESCO-Arusha Region, to examine the effect of buyer-supplier
commitment on performance of procurement function in TANESCO-Arusha Region, to
determine the effect of buyer-supplier trust on performance of procurement function in
TANESCO-Arusha Region. The study employed population of 190 and a sample size of 57.
The research design used in this study was a descriptive research design and a Quantitative
approach. Data were collected through self-administered questionnaires and supplemented
by secondary sources. Data was analyzed through statistical analyses, including correlation
and multiple regression using SPSS version 22. Results reveal a positive correlation
between increased communication and enhanced procurement performance, emphasizing
its significance in the Tanzanian context. Similarly, commitment and trust between
organizations executing contracts are found to positively influence procurement
performance. The study concludes that these factors significantly contribute to the efficiency
of construction projects. Recommendations emphasize the importance of effective
communication, trust-building, and commitment for government, public procuring
organizations, and specifically TANESCO Arusha region. The findings suggest that a focus
on these relationship management aspects can lead to better quality, reduced costs, and
timely procurement. The study encourages future research to explore buyer-supplier
relationship management further, particularly in the private sector and across diversevi
geographical locations, to enhance generalizability and provide nuanced insights into
specific factors influencing procurement performance