Factors affecting electronic procurement compliance in public sectors in Tanzania

Abstract

his study investigated factors influencing electronic procurement compliance in the public sector, focusing on the Singida Regional Immigration Office.The overarching problem addressed by this study is the pervasive challenge of compliance with e-procurement application in public institutions across Tanzania, with a specific focus on the Singida Regional Immigration Office It employed a descriptive research design and a mixed research approach. The study used simple random and purposive sampling to survey 55 participants. Data were collected through questionnaires and interviews, with analysis conducted through descriptive techniques for quantitative data and content analysis for qualitative data. The findings of the study highlights that the qualifications of tender board members and the procurement management unit are pivotal in assessing e-procurement compliance. Training and skills follow closely as influential factors. Notably, the study finds a direct correlation between the qualifications of these entities and the overall level of e-procurement compliance. Furthermore, the study emphasizes the necessity of funding for the acquisition of ICT tools essential for e-procurement. Management commitment is identified as crucial, as it directly impacts the availability of approved funds for program execution. Timely disbursement of these funds is also underscored for the effective functioning of e-procurement within the organization. Finally, the study identifies hardware, software infrastructures, and an ICT policy as key elements supporting e-procurement implementation. The recommendations include enhancing employee skills through ICT and e-procurement training, with top management urged to commit resources for seamless e-procurement implementation. Supplier involvement and reliable internet service providers are deemed prerequisites, emphasizing the importance of staff training and capacity building. Ultimately, the study suggests that public entities prioritize e-procurement during the planning phase