Assessing the role of data-driven decision-making in Hospital Administration:

Abstract

The research aimed to assess the role of data-driven decision-making in hospital administration management: A Case of Arusha International Conference Centre hospital. The research design used is a case study and it uses both qualitative and quantitative research techniques, the main data collection was questionnaires which were used in this study. The population targeted was 32 respondents and all the respondents gave a response. Data obtained was analyzed using statistical packages. The overall data available at Arusha International Conference Centre that is important for hospital administration from the study findings showed that data available at AICC hospital is important for decision making was good as 65.625% strongly agreed that data available is used for decision making in hospital administration management, and. this indicated that AICC hospital workers are using data available for decision-making in their various daily activities such as Outpatient and inpatient data, Clinical data, and Diagnostic data. However, it is not 100% of the data available at AICC are used for making decision decision-making in hospital administration. The researcher concluded that; data available at AICC which is importantly used for data-driven decision-making in hospital administration are outpatient and inpatient data, clinical data, and diagnostic data. The researcher recommends that awareness and training on data-driven decision-making should be carried out at least once per year, by doing this would increase hospital workers' skills and knowledge in understanding and using data-driven decision-making in various decisions