Abstract:
The focus of the study was to assess the motivating factors for the adoption of ICT among
government institutions in Tanzania. Specific objectives were: - To assess the motivations of
attitude on the adoption of ICT at Arusha Regional Immigration Office; To examine the motivations
of social environment on the adoption of ICT at Arusha Regional Immigration Office and to
analyse the motivations of facilitating conditions on the adoption of ICT at Arusha Regional
Immigration Office. Two research designs were used in this study, descriptive research design
and exploratory research design. The study also adopted a quantitative research approach where
a questionnaire and documentation were used to collect data from immigration employees at the
regional immigration office in Arusha. Stratified sampling was used to ensure sample
representation among employees from different sections, age and their respective designations.
Thereafter, simple random sampling was used to pick a sample size of 90 respondents from the
strata developed. Analysis of the data was performed using the descriptive analysis method. Data
coding was done through Statistical Package for Social Sciences (SPSS), a computer software.
The study findings unveiled that there are different factors such as perceived ease of use and
perceived usefulness that move in-line with the institutions attitude, also fellow workers, seniors
and fellow subordinates move in-line with social environment. However factors such as low cost of
ICT devices, conducive policies, availability of accessories and power sustainability that move in-
line with facilitating conditions are of great contribution to the adoption of ICTamong government
institutions. It is recommended that research be carried out to focus on qualitative aspect in order
to increase the exploratory aspect of institutions adoption of ICT in Tanzania. Also future study
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should be done involve more than one government institution and further study should be carried
out using larger sample size.
