Challenges for biometric attendance systems implementation at national housing corporation:

Abstract

The study assessed the challenges of biometric attendance systems implementation in public sectors in Tanzania, a case of National Housing Corporation (NHC).. The sample 205 employees sampled from total of 431 NHC employees. The study used case survey research design and quantitative research approach in meeting the study objectives. Random sampling technique was used to select sample for the study. Data were collected using interview and structured questionnaires and were analyzed through descriptive statistics and correlation analysis with the aid of SPSS version 22. The study concludes that technological factor affects much the implementation of biometric attendance system at NHC. The findings further concluded that electricity/power supply also influence or affects biometric attendance system implementation at NHC with the mean score of M=3.80 and S. D=0.495. The findings imply that Electricity/power supply affects biometric attendance system implementation at and can affects the whole process of employee’s attendance. In the second objective, the study concluded that environmental factors affects the biometric attendance system implementation at NHC. This seriously guarantees that the Biometrics fingerprint system is easy to use as the most employees. The findings imply that these factors that affect the adoption and implementation of biometric attending system like fingerprint, iris-biometric and facial recognition which are caused by changes in political system, national policies, political ideologies and legal aspects. This could mean that these employees would prefer to use other Biometric features rather than using the biometric fingerprint or they don't trust fingerprints for security verification. This seriously guarantees that Biometrics fingerprints as security management measure are the most preferred feature to be used by employees as the most employees. In the last objective, the study concluded that organizational factors affects or influence biometric attendance system implementation at NHC. The findings imply that these includes all factors affecting the implementation of biometric attendance system which are born by the organization itself including organization structure, organizational communications, degree of leadership support for the change, organization teamwork and organizational culture. It is recommended that, NHC should continue providing training to its workers on the use of biometric. Like with any other technology that people are unfamiliar with, training is a necessity when the system is introduced for the first time. when users are supported and trained during their first time use of the biometrics authentication system, this can create an interest to use the system. NHC staffs should be ready to accept new technology. New technology can be unpredictable and can create possible negative impacts. People tend to use or not use a system until they believe it will help them improve on their job performance or on other hand to perceived usefulness. Leaders at NHC should be the first pioneer to use biometric in order for followers to follow them. During the time in and time out, leaders should show examples by action