Technological barriers that affect financial institutions from adding blockchain technology in their operations in Tanzania:

Abstract

The study aimed at investigating the barriers that affect financial institutions from adding blockchain technology in their operations in Tanzania; empirical investigation of selected commercial banks in Arusha. The study was conducted as a descriptive research design; however, the quantitative and qualitative approaches were employed during data collection, data analysis, and data presentation. The study was located at Arusha City whereas four banks were selected to be involved in the study, the selected banks include; CRDB, NBC, NMB, and Standard Chartered Banks. This study employed a total sample size of 168 employees. Data analysis for quantitative information involved a descriptive analysis and inferential analysis in particular the multiple linear regression. After analysis, the findings show that to a large extent technological barrier is amongst the factors that affect financial institutions from adding the blockchain technology. The inferential analysis found that all determinants (complexity, absence of programming language, and security vulnerability) are statistically significant (p<0.05) with adding blockchain technology in financial institutions. The study concludes that adding to blockchain in financial institutions in Arusha city is affected by technological barriers, Additionally, the financial institution should also add efforts to encourage their managers and operators on not fear from accepting to apply the blockchain technology. Managers should involve themselves in trainings which facilitate them to obtain answers for their doubt about this technology, they should be emphasized to understand how the organization’s data are secured with no risk of vulnerability in security.