Effectiveness of training needs assessment on employee’s performance :

Abstract

This study examined the effectiveness of training needs assessment on employee’s performance in water projects using a case study of KUWASA in Kasulu Town- Kigoma Region in Tanzania. Specifically it examined levels of training needs assessment adopted by KUWASA to design training programmes. The study was guided by McGhee and Thayer’s Three Level Assessment theories to explain the effectiveness of training needs at KUWASA. Descriptive research design was used with mixed research approach. A total population of 85 with 70 sample size of KUWASA leaders and employees who were selected using convenient and purposive sampling techniques. Data were collected using questionnaire, documentary review, observation and interview. Analysis was done through descriptive statistical method and content analysis. The findings revealed; individual level of assessment was frequently adopted to assess training needs, both organization-wide goals and finding out where training is needed have been taken into consideration in determining training, analyses jobs/tasks actually performed have been identified as the most considerable aspects at operational level, it was raised that analysis of the current performance of and determination of employees who need training have been identified as the most considerable aspects at individual level. The study concludes that the continued poor performance of KUWASA employees results from inappropriate training needs assessment. The study recommends that; KUWASA management in collaboration with the HR department should consider adhere on the levels of training needs assessment