The effectiveness of training on employees performance in local government authorities:

Abstract

Organisations in the world including Arusha District Council spends a considerable amount of funding for training employees. The initiative, however, leads to a challenge to account on whether the money spent is worth the performance observed. In this regard, the study intended to assess the effectiveness of training on employee’s performance in local government authorities with reference to Arusha District Council. The study used an explanatory research design while incorporating qualitative and quantitative approaches. The study used the sample size of 359 respondents which comprising of Head of Departments, Supervisors and Ordinary Employees extracted from the study population with the aid of Yamane Formula.Additionally, the study approached the sample population through simple random sampling for ordinary employees while purposive sampling was employed for District Executive Director, supervisors and heads of department. The study collected primarydata through questionnaires and interview guide and secondary data were collected through documentary review. Data was analysed through content analysis for qualitative data and quantitative data were analysed by using descriptive statistical analysis by the aid of SPSS 21 version. The findings of the study were presented in tables using percentages and frequencies. Throughout the process the ethical issues were observed. The study found that methods of training mostly used at Arusha District Council (ADC) were sufficient to allow effective training to be implemented. Also, the study found that the materials and methods used training at Arusha DC address employee training needs. Finally, it was found that that training evaluation mechanism provided in has contributed to performance improvement.The study recommends the necessity of conducting effective Training Needs Assessment (TNA) by Head of Departments and Supervisors for training methodology, materials and assessment criteria to be relevant and effective to the employees and all stakeholders at Arusha District Council.