• Analysing The Influence Of Alternative Delivery Channels On Customer Satisfaction In The Banking Sector: A Case Of Exim Bank Arusha. 

  MWACHA, Josephine; Mziray, Laurent (IAA, 2024)

  This study aims to analyze the influence of alternative delivery channels on customer satisfaction at Exim Bank Arusha, addressing the knowledge gap in understanding how digital banking innovations impact customer experiences ...
• To Assess The Impact Of Digital Technology On Customer Service Quality At Tanesco 

  VESSO, James Kuppa; MBISE, Elia F. (IAA, 2024)

  The planned study looks at how digital technology could affect customer service quality and brand awareness at Tanzania Electric Supply Company (TANESCO) in Arusha, Tanzania. The study adopted a cross-sectional survey ...
• The influence of Non-monetary Rewards on Employee Performance in Private Sector Organizations in Tanzania: A Case of Gold Crest Hotel in Arusha 

  LAWUO, Juliana Donald; NYONI, Norbert Peter (IAA, 2024)

  The aim of the study is to assess the influence of Non-monetary Rewards on Employee Performance in Private Sector Organizations in Tanzania. A Case of Gold Crest Hotel in Arusha. More specifically on to examine the effects ...
• The Influence Of Wrs Improving Access To Reliable Markets On The Growth Of Smallholder Farmers From Cereal Crops In Namtumbo District, Tanzania 

  MARTIN, Joseph; SHIKUNZI, Obadia (IAA, 2024)

  This comprehensive study aims to investigate the influential role of the Warehouse Receipt System (WRS) in improving smallholder farmers' access to reliable markets and its subsequent impact on the growth of their cereal ...
• The Influence Of Check-In Processes On Passenger Satisfaction At Arusha Airport. 

  MATECHI, Judith; MBISE, Elia (IAA, 2024)

  Airports play an important role in connecting regions and facilitating global travel. The flying sector holds a dominant role in the economic development of nations, facilitating the movement of people and goods across ...

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